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Central Plant Operations & Remote Services

A team of energy professionals working alongside yours, every day.

An ongoing service built to make your existing facilities team more effective, with experienced operators and continuous monitoring behind your central plant.

Optimizing a Central Plant Is Only the Beginning

Efficiency gains fade when nobody is watching. Setpoints drift, sequences get overridden, and small problems become expensive ones before anyone notices.

Our approach pairs our monitoring and analytics platform with energy professionals who review what it finds. Technology provides the visibility. People turn it into action.

We do this for healthcare campuses, higher education institutions, district energy systems, advanced manufacturing facilities, and commercial buildings, where downtime is not an option.

Operations and maintenance can also sit within an Energy as a Service agreement, with no upfront capital.

Up to 50% reduction in HVAC energy costs
20+ years optimizing central utility plants worldwide

The Pressure on Plant Operations

40%

of facility managers approaching retirement

4x

increase in future costs per dollar of deferred maintenance

8,760

hours a year central plants are expected to perform

Our operations and remote services are designed to support facility teams working within these conditions.

A Defined Process, Shaped Around Your Plant

Critical Issues Do Not Wait

Our response process is built to act the moment a serious condition is detected, not at the next scheduled review.

Not Every Alarm Is a Failure

Facility teams lose a surprising share of the week investigating problems that turn out to be nothing. Our team reviews what the system finds before it reaches your staff, so their time goes to preventative maintenance and repairs.

Scope Flexes

Depending on the agreement, we can carry more of the maintenance and asset risk than a traditional service contract. Scope is built around the plant in front of us, from a single building to a multi-campus district system.

Central Plant Operations FAQs

Do you replace our existing facilities team?

No. Our goal is to make your team more effective, not to replace it. We work alongside existing staff so they spend less time chasing alarms and more time on preventative maintenance, repairs, and strategic initiatives.

Is this software, or a service?

A service. OptiCx® provides the monitoring and analytics underneath it, but the offering is an ongoing relationship with a team of energy professionals who review your plant and act on what they find.

How is performance measured?

Against measures agreed with you at the outset, typically covering reliability, efficiency, uptime, and energy performance. Progress is documented and reported so results can be tracked against defined goals.

How much of the operation can you take on?

That varies. Some clients want remote support behind an in-house team, others hand over more of the day to day operation and asset risk. Scope is built around what your organization needs.

What kinds of facilities do you support?

Healthcare campuses, higher education institutions, district energy systems, advanced manufacturing facilities, and commercial buildings, among others.

Is our plant too small for this?

Probably not. Scope is built to fit the site rather than a minimum contract size. If you have been told your plant is too small to be worth a service agreement, it is worth a conversation.

What Would This Look Like for Your Plant?

How this looks in practice depends on your plant, your team, and how much you want to hand over.

What We Are Measured Against

Reliability & Uptime: Stable plant operation with fewer unexpected equipment events.
Asset Risk Mitigation: Clearer view of system health and more confidence in daily operations.
Energy & Operational Cost Savings: Efficiency held at the optimized level instead of drifting back.
Infrastructure Renewal: Proactive maintenance that preserves equipment performance over time.
Capital Avoidance: Useful life extended on assets you were preparing to replace.
Measurement & Verification: Performance documented and measured against goals set with you.